Customer Communication With Pete Langford (Apex Construction) | BTT Podcast #7

This week on Behind the Tools, we welcome Pete Langford to the show. Pete runs Apex Construction in Nelson, New Zealand — a building company specialising in detailed renovations and new builds. Join Pete and our host Michael as they talk about aspiring apprentices, complex customer communications, and the truth about toiling in the trades.

0:00 – Intro
7:55 – Supply issues
9:16 – Hiring u0026 attitude
13:10 – What makes a good apprentice?
16:47 – Challenges of running a business
20:10 – Quoting u0026 dealing with customers
27:20 – Winning work with good reviews
37:40 – Quickfire questions

https://anchor.fm/tradify/episodes/007—Pete-Langford—Apex-Construction-e1356ok

Behind the Tools is an inside look at tradespeople from all over the world. Each episode we bring on a guest to answer the real questions you have about life in the trades, running a business, and how to overcome the challenges that come with being a tradesperson.

If you're keen to be a guest, send an email to behindthetools@tradifyhq.com.

Tradify is the job management app trusted by tens of thousands of tradespeople. For everything you need to know about running a trade business, take a look at our Behind the Tools website 🛠 https://www.tradifyhq.com/behind-the-tools

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