Hiring & Admin With Charlie Harrex (Harrex Electrical) | BTT Podcast #2

This week on Behind the Tools we welcome Charlie Harrex to the show. Charlie runs Harrex Electrical in Dunedin, New Zealand. It's a busy trade business with six staff working across both residential and commercial jobs. Join Charlie and our host Michael as they talk about admin anxiety, analysing applicants, and apprentice antics.

https://anchor.fm/tradify/episodes/002—Charlie-Harrex—Harrex-Electrical-e1156nn

0:00 – Intro
10:49 – Customer service
13:51 – Turning phone calls into usable information
14:25 – What would Charlie do differently?
18:26 – Managing cash flow
19:00 – Quickfire questions

Behind the Tools is an inside look at tradespeople from all over the world. Each episode we bring on a guest to answer the real questions you have about life in the trades, running a business, and how to overcome the challenges that come with being a tradesperson.

If you're keen to be a guest, send an email to behindthetools@tradifyhq.com.

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