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It was a Saturday night, 9 PM, and I was knee-deep in a plumbing repair with no parts on hand. Covered in mud, I called three suppliers—only one picked up, and it wasn’t because they had the best prices. It was because we had built a solid relationship. As a trades business owner, it’s easy to focus on numbers, but strong relationships with your vendors are priceless. Build those connections before you’re in a bind, and they’ll have your back when you need them most. Trust me—you’ll be glad you did!
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