Video
Video Description
Introducing Dan Claps. [2:07]
Dan’s entrepreneurial journey from franchising to podcasting. [3:32]
Thoughts on franchising, lead generation, and customer service. [6:47]
The role of business identity and financial management for success. [10:18]
Enhancing distribution channels over the product or service. [15:24]
The common challenges and opportunities of franchising. [18:0]
Why franchising requires both local ownership and investments. [23:25]
How to navigate the industry and secure better deals for clients. [26:27]
Identifying and hiring top-performing technicians in the home service industry. [30:52]
Improving water mitigation business through empathy and creative problem-solving. [36:22]
Collaborative franchise partnerships vs combative relationships. [40:22]
Scaling a business with a focus on support and coaching for new owners. [43:22]
How to rank leads and understand client needs. [47:50]
Prioritizing health, time, and money for business owners. [52:13]
The pros and cons of being on the road for work. [57:53]
Insights on local service ads, reviews, and marketing strategies. [1:03:24]
Customer service and value in the garage door repair industry. [1:08:16]
Using CRM software for restoration businesses to improve user experience and cost. [1:13:16]
Implementing technology to streamline HVAC business operations. [1:16:03]
Private equity investments in home service businesses. [1:20:21]
Financial reporting and board meetings for productivity. [1:25:41]
Two books on Dan’s reading list. [1:28:38]
How to get more information about Dan. [1:29:19]
Dan’s most important piece of advice to home service business owners. [1:29:39]
Dan’s entrepreneurial journey from franchising to podcasting. [3:32]
Thoughts on franchising, lead generation, and customer service. [6:47]
The role of business identity and financial management for success. [10:18]
Enhancing distribution channels over the product or service. [15:24]
The common challenges and opportunities of franchising. [18:0]
Why franchising requires both local ownership and investments. [23:25]
How to navigate the industry and secure better deals for clients. [26:27]
Identifying and hiring top-performing technicians in the home service industry. [30:52]
Improving water mitigation business through empathy and creative problem-solving. [36:22]
Collaborative franchise partnerships vs combative relationships. [40:22]
Scaling a business with a focus on support and coaching for new owners. [43:22]
How to rank leads and understand client needs. [47:50]
Prioritizing health, time, and money for business owners. [52:13]
The pros and cons of being on the road for work. [57:53]
Insights on local service ads, reviews, and marketing strategies. [1:03:24]
Customer service and value in the garage door repair industry. [1:08:16]
Using CRM software for restoration businesses to improve user experience and cost. [1:13:16]
Implementing technology to streamline HVAC business operations. [1:16:03]
Private equity investments in home service businesses. [1:20:21]
Financial reporting and board meetings for productivity. [1:25:41]
Two books on Dan’s reading list. [1:28:38]
How to get more information about Dan. [1:29:19]
Dan’s most important piece of advice to home service business owners. [1:29:39]